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Here’s what people usually want to know about searching, fees, documents, timing, and whether you need us at all.

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Last updated July 24, 2026

Frequently asked questions

Open any question to see the full answer.

Is Unclaimit a government service?

No. Unclaimit LLC is a private company. We are not affiliated with, endorsed by, or acting on behalf of the State of California or any county. The money itself is held by the government — we handle the process of getting it back to you.

Can I do this myself for free?

Yes — you can file directly with the State at claimit.ca.gov at no cost. What the State requires is the same either way: the right proof documents, a signed form, and follow-through during review. Our fee is for doing all of it for you, and it’s only ever paid out of money you actually receive.

I started a claim and never finished it — can you take it over?

Yes. This is one of the most common situations we see. Send us your Claim ID at unclaimit.com/finish-my-claim and we’ll prepare the complete documentation package the State is waiting for.

What information do you need from me?

To search: a first name, last name, and state. To file a claim we will need enough documentation to prove you are the rightful owner or heir, which varies by claim type and is explained before you sign anything. We never ask for your Social Security number, bank login, or payment details.

Does searching cost anything or obligate me?

No. Searching is free and creates no obligation. You will only ever owe a fee if you authorize us in writing to pursue a specific claim and that claim actually pays out.

What exactly is your fee?

For state unclaimed property, our fee is the rate shown in the fee schedule and is subject to the maximum allowed by law. Surplus and excess proceeds recovery fees vary by state, county, and account type and never exceed the maximum allowed in your jurisdiction. The fee is deducted from the recovered funds, so nothing comes out of your pocket. Your exact rate, gross amount, fee, and net are shown in your agreement before you sign.

What happens if the claim is denied?

You owe nothing. We absorb the cost of the work. If a claim is denied for a fixable reason, such as missing documentation, we will tell you what is needed and whether it is worth pursuing.

How long does a claim take?

It depends on the agency and the complexity of the claim. Straightforward State Controller claims commonly take a few months; county surplus claims and anything involving an estate or multiple heirs can take considerably longer. We will give you a realistic estimate for your specific claim rather than a generic promise, and we will keep you updated while it is pending.

Does a match mean the money is definitely mine?

No, and we are careful not to imply otherwise. A search match means a record exists with a name like yours. Names repeat, and the record may belong to someone else entirely. Ownership has to be verified before anything can be filed, which is a step we do before asking you to commit to anything.

Can I change my mind after signing?

Yes. You can withdraw your authorization at any point before the claim is filed, at no cost, by emailing help@unclaimit.com. If a claim has already been filed, contact us and we will explain what can still be done.

How do I know this is not a scam?

Fair question — the category attracts them. Some things worth checking, with us or with anyone else who contacts you about unclaimed money: a legitimate recovery service will never ask for an upfront payment, never ask for your Social Security number or bank credentials by phone or email, will tell you which government office holds the funds so you can verify it independently, and will tell you that you can file yourself for free. You can always confirm a claim exists by searching claimit.ca.gov directly.

Still unsure about something? Email help@unclaimit.com and a person will answer.

Still curious about your name?

Search the official records for free. If there is a match, you can decide what to do next.

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